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General Terms

Security Statement

We use Secure Socket Layer (SSL) technology, the industry standard and among the best available today for secure online commerce transactions. All of your personal information, including credit card number, name, and address is encrypted so it cannot be read during transmission.

Important Note: For your safety, we suggest that you never e-mail your credit card number to us or any other recipient. All Good Coffee will never ask you to send credit card information via e-mail.

Privacy Policy

When you order products from us, some information, such as your name, credit card number and billing address, is required. All Good Coffee maintains a secure web server allowing you to comfortably submit this information. All information, including customer accounts, transactions and all correspondence is handled with the utmost discretion. (Please refer to Security Statement above).

Credit card information is used for payment purposes only, and not for any marketing initiatives. Credit card information is NOT shared with any other companies, unless they are involved in processing your payment.

To ensure that your order is fulfilled properly, we may also ask for your telephone number and e-mail address so that we may contact you should we have any questions about your order. Telephone numbers and e-mail addresses are NOT shared with other organizations.

All Good Coffee may use your address to notify you of new products we offer or of upcoming events that may be of interest to you. If you do not wish to receive such mailings from us, please visit the Customer Service section of our online store site or contact us using the address below.

By using this site, you signify your agreement to the terms and conditions of this Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at anytime. Please check this page periodically for any changes. Your continued use of Distant Lands Coffee online following the posting of any changes to these terms shall mean that you have accepted those changes.

You may contact us by mail at:

All Good Coffee
9307 SE 170th Humphreys Loop
The Villages, Fl. 32162

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, Please call us or email us and we will confirm your return order within 2 business days.

Shipping

We can ship to all United States addresses using our preferred shipping provider FedEx. Orders usually ship between 2-3 business days.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.